Rachel Ybanez

Get in touch with Rachel Ybanez at The ACT Group for assistance with your industrial equipment and service needs. Rachel is a dedicated member of our customer service team, helping clients with orders, product inquiries, scheduling, and project coordination. Whether you have a question about a current order or need help finding the right solution for your facility, Rachel is here to help.

Rachel works directly with customers to ensure a smooth experience from initial inquiry through delivery and installation. She can assist with air filter orders, conveyor belt replacement parts, equipment quotes, and service scheduling. Her attention to detail and responsiveness ensure that your requests are handled quickly and accurately so your operation stays on track.

At The ACT Group, every team member is committed to providing exceptional service. Our customer service team is available Monday through Friday from 8:00 AM to 4:00 PM to answer your calls and emails. We understand that downtime costs money, which is why we prioritize fast response times and keep a large inventory of replacement parts ready to ship. From dust collection systems to conveyor equipment, our team has the knowledge and resources to support your facility.